Low-income Energy Network
LIEN
The Energy Minister directed the IESO to implement a 2021-2024 Conservation and Demand Management Framework launching the week of January 4, 2021. The new framework is centrally-delivered by the IESO under the Save on Energy brand and includes incentive programs targeted to those who need them most, including opportunities for commercial, industrial, institutional, on-reserve First
The OEB initiated a consultation to enable customers on the Regulated Price Plan to opt out of time-of-use pricing. LIEN submission (July 2020) on the Notice of Proposal to Amend the Standard Supply Service Code (SSSC) to enable electricity consumers on the Regulated Price Plan (RPP) to opt out of time-of-use prices and to elect
The Minister of Energy asked the OEB to undertake a review of Part II of the Energy Consumer Protection Act, 2010 (ECPA). To assist the OEB in responding to this request, the OEB engaged consumers, electricity retailers, natural gas marketers, electricity and gas distributors and other interested stakeholders on their experience with, and the effectiveness
A proposal for a ratepayer-funded Ontario Home Energy Affordability Program was developed for LIEN in 2006 by Roger Colton, a U.S. low-income energy expert with expertise in energy poverty alleviation programs. It included five major components: rate affordability, arrears management, crisis intervention, conservation and demand management, and consumer protections. It also provided analysis that Ontario’s
On March 26, 2015, the Minister of Energy announced a proposed support program for low-income electricity consumers in Ontario. At the Minister’s request, the OEB provided recommendations on a program design that would offer ongoing, and on-bill, rate assistance. Dubbed the Ontario Electricity Support Program, or OESP, it’s one of several programs to help customers
Prior to the expiration of the 2015-2020 DSM Framework on December 31, 2020, the OEB initiated a consultation to consider the next generation DSM framework, with a view to ensuring that the OEB’s approach remains current, responsive to energy efficiency and conservation market developments and consistent with broader government policy.LIEN submission (July 2019) on the
The OEB reviewed its customer service rules for electricity distributors, rate-regulated natural gas distributors and unit sub-meter providers. The review considered how existing customer service rules had been implemented, ensured that they continued to be relevant and serve the needs of consumers, and that they maintained an appropriate balance between customer protection and the ongoing
The DSM Guidelines for natural gas distributors, issued by the OEB on June 30, 2011, provided for a three-year term ending December 31, 2014. As the DSM term was nearing its conclusion, the OEB initiated a consultation process to review the DSM Guidelines and develop a new DSM Framework to be used for the development
