Low-income Energy Network
LIEN
On March 26, 2015, the Minister of Energy announced a proposed support program for low-income electricity consumers in Ontario. At the Minister’s request, the OEB provided recommendations on a program design that would offer ongoing, and on-bill, rate assistance. Dubbed the Ontario Electricity Support Program, or OESP, it’s one of several programs to help customers
Prior to the expiration of the 2015-2020 DSM Framework on December 31, 2020, the OEB initiated a consultation to consider the next generation DSM framework, with a view to ensuring that the OEB’s approach remains current, responsive to energy efficiency and conservation market developments and consistent with broader government policy.LIEN submission (July 2019) on the
The OEB reviewed its customer service rules for electricity distributors, rate-regulated natural gas distributors and unit sub-meter providers. The review considered how existing customer service rules had been implemented, ensured that they continued to be relevant and serve the needs of consumers, and that they maintained an appropriate balance between customer protection and the ongoing
The DSM Guidelines for natural gas distributors, issued by the OEB on June 30, 2011, provided for a three-year term ending December 31, 2014. As the DSM term was nearing its conclusion, the OEB initiated a consultation process to review the DSM Guidelines and develop a new DSM Framework to be used for the development
