News & Events

LIEN Energy Poverty Toolkit

The Low-Income Energy Network (LIEN) has designed an energy poverty toolkit. Inside the manual you will find:

  • a backgrounder on energy poverty that outlines the problem
  • a summary of existing low-income energy programs in the province and the current landscape
  • a list of barriers and common issues facing low-income energy consumers
  • examples of how to work locally to end energy poverty in your community
  • tips for dealing with your local media, including a sample opinion piece that can be tailored
  • helpful conservation tips
  • other resources, such as statistics

LIEN's energy poverty toolkit is intended to be a "living document" which will continue to be altered, amended and updated by either a limited or unrestricted group. This is to ensure that it is both relevant and current. We will continue to update the toolkit and we invite you to provide feedback and share your own ideas and resources so that all community members can benefit from your knowledge and experience. Comments as to how it might be improved or additional material added would therefore be welcomed.

Click to open document:

LIEN energy poverty toolkit (updated January 2013)

Disclaimer: Much of the information contained in the toolkit is a compilation of existing resources (e.g. Ontario Energy Board website). However, it has been developed and arranged in a manner that should facilitate easy use. The reader is encouraged to follow web links to other documents in order to obtain additional information about specific areas.

LEAP Emergency Financial Assistance Manual for 2012

The Ontario Energy Board (OEB) has posted an updated LEAP Emergency Financial Assistance (EFA) Manual for 2012, which includes an updated Income Eligibility Chart.   The updated LEAP EFA Program Manual is effective starting September 19, 2012.

LEAP manual

The OEB has also posted the results of the LEAP EFA and Winter Warmth programs reported by electricity and natural gas distributors for 2011.

Results of the LEAP EFA and WW programs

Saving Energy: The 6-Step Guide to Tenant Action

LIEN is pleased to announce a great new resource called "Saving Energy: The 6-Step Guide to Tenant Action"!  This Guide was written for people like you who want to help tenants save energy and money. Offering a simple 6-step approach to get neighbourhoods organized and working towards common goals, the Guide can help kick start tenant-led energy conservation activities and more.  In this Guide you will find key advice every 'Step' of the way, examples and tips based on lessons learned from real-world experiences, and a helpful 'Info & Ideas' resource section at the end.

This Guide, written by the Toronto Environmental Alliance, is part of a 3-part project in partnership with LIEN to provide resources, workshops, and program opportunities for low-income tenant neighbourhoods to work together, take action and save energy!

We hope you will benefit from this Guide and share it with others!

Click here for your own free copy.

LIEN's proposal for a low-income rate assistance program

A proposal for an Ontario Home Energy Affordability Program was developed for LIEN by Roger Colton, U.S. low-income energy expert, and submitted to the Ontario Energy Board. The proposal has five major components: rate affordability, arrears management, crisis intervention, conservation and demand management, and consumer protections. It advocates that Ontario's low-income consumers should not be paying more than 6% of their total household income on energy.

Regulated Price Plan and low-income consumers

The Low-Income Energy Network's (LIEN) response to the Ontario Energy Board's Regulated Price Plan proposal.

Low-income energy conservation and assistance

In response to a request from the Minister of Energy, LIEN developed recommendations on actions the Ontario government could take to help low-income households immediately cope with the rise in electricity prices that took place April 1, 2004.

DSM for low-income consumers in Ontario

A report submitted by the Canadian Environmental Law Association, on behalf of LIEN, to the Ontario Energy Board consultation process on demand side management and demand response.

Designing a low-income energy efficiency program

LIEN received funding from the Toronto Atmospheric Fund and the Ministry of Energy for the development of recommendations for a low-income energy efficiency program design for electricity local distribution companies (LDCs). This project is one of several initiatives undertaken or being pursued by LIEN, as part of its multi-faceted, comprehensive approach to easing the energy burden of low-income households in Ontario.

The low-income energy efficiency program recommended in this report is limited to low-income homeowners and low-income tenants who directly pay for their electricity. This limitation was established to enable the development of a program design that could be piloted by LDCs, starting in 2005. With respect to low-income tenant participants in the pilot program, priority should be given to the energy savings measures that are easily implemented and do not require the consent of landlords under current legislative and regulatory rules and provisions . Appliances and hot water/heating equipment will be replaced under the program only if tenants own the items.

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Low-Income Energy Network (LIEN)
c/o Advocacy Centre for Tenants Ontario (ACTO)
1500 - 55 University Avenue
Toronto, Ontario, M5J 2H7
Phone: 416-597-5855 ext. 5167
Toll-free: 1-866-245-4182 ext. 5167
Fax: 416-597-5821
Email: info@lowincomeenergy.ca