News & Events

LIEN webinars on Ontario's Low-Income Energy Assistance Program

The Low-Income Energy Network (LIEN) is pleased to present a two-part webinar series on the Ontario Energy Board's (OEB) Low-Income Energy Assistance Program (LEAP), which has been rolling out in stages this year. LEAP was established as a result of the OEB's consultation on low-income energy consumer issues in which LIEN actively participated.

LEAP has three components:
- Emergency financial assistance (rolled out in January 1, 2011)
- More flexible customer service rules for low-income consumers (came into force on October 1, 2011)
- Targeted energy conservation programs offered by gas and electric utilities (staggered rollout)

The webinar presentations will be given by staff at the Ontario Energy Board, Ontario Power Authority, Enbridge Gas, Union Gas and LIEN.

Space is limited so please register today!  

Webinar 1: Thursday, November 10, from noon - 1pm
- LIEN's energy poverty strategy
- LEAP emergency financial assistance, new customer service rules, compliance & enforcement issues
Presenters: Zee Bhanji/Mary Todorow, Lenore Dougan, Donna Kinapen
Facilitator: Barb De Ruyter

* Registration for webinar 1: https://cc.readytalk.com/cc/s/showReg?udc=7d4x80h9tkxc

UPDATE: For the audio recording and presentation slides, please go to: http://yourlegalrights.on.ca/webinar/83055  

Webinar 2: Tuesday, November 15, from noon - 1pm
- LIEN's energy poverty strategy
- OPA low-income conservation programs
- Gas utilities' low-income conservation programs
Presenters: Zee Bhanji/Mary Todorow, Nicole Hynum, Erika Lontoc, Tracey Brooks
Facilitator: Barb De Ruyter

* Registration for webinar 2: https://cc.readytalk.com/cc/s/showReg?udc=est16qmg68f2

UPDATE: For the audio recording and presentation slides, please go to: http://yourlegalrights.on.ca/webinar/83068

 


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Low-Income Energy Network (LIEN)
c/o Advocacy Centre for Tenants Ontario (ACTO)
425 Adelaide Street W
Toronto, Ontario, M5V 3C1
Phone: 416-597-5855 ext. 5167
Toll-free: 1-866-245-4182 ext. 5167
Fax: 416-597-5821
Email: info@lowincomeenergy.ca