News & Events

Conference Materials for 2017 LIEN annual conference - Kingston

Date: Wednesday, May 17, 2017
Time: 9:00 AM - 4:00 PM
Location: Confederation Place Hotel, 237 Ontario Street, Kingston


Agenda 2017

Read more | May 26, 2017

Register now for the 2017 LIEN annual conference

Register now for the 2017 LIEN annual conference, “Shedding Light on Ontario’s Energy Sector”, which will be held in Kingston this year! The event will be hosted by The Sisters of Providence of St. Vincent de Paul.

Date: Wednesday, May 17, 2017
Time: 9:00 AM - 4:00 PM
Location: Confederation…

Vulnerable Ontarians to see significant reductions in their electricity bills

For immediate release:

March 2, 2017

(Toronto) The Low-Income Energy Network (LIEN) welcomed the measures announced today in the Ontario Fair Hydro Plan which will provide households with an average 25 per cent reduction on their electricity costs, while low-income, northern and rural households will receive an even bigger reduction.


New rules for energy retailers in 2017

On January 1, 2017, new rules come into effect regarding energy (electricity and/or natural gas) contracts and how energy retailers deal with residential and small business consumers. The rules include banning contracting with consumers at home. Many of these new rules were recommended by the OEB when it reviewed how well the Energy Consumer Protection Act, 2010 has worked since 2011 to protect the interests of residential and small business consumers in their dealings with energy retailers.

Disconnected customers to get winter relief from Hydro One


December 7, 2016

Disconnected customers to get winter relief from Hydro One

The Low-Income Energy Network (LIEN) welcomes Hydro One’s announcement today that it is restoring electricity service to all of its residential customers who are currently living without power due to disconnection for bill…

Ontario Now Has Rules to Protect Energy Consumers from Predatory Sales Practices


In June 2015, the Ministry of Energy introduced Bill 112 - Strengthening Consumer Protection and Electricity System Oversight Act, 2015 in an effort to enhance the Ontario Energy Board's (OEB) mandate and organization to ensure that the OEB continues to regulate and protect consumers effectively. The OEB is an independent regulator…

The Impact of Differential Distribution Rates on Rural Residential Electricity Consumers

The OEB issued a new rate design policy on April 2, 2015, that changes the way Hydro One and other local electricity distributors bill residential customers. Currently, distribution rates are a combination of a fixed monthly charge and a usage charge. Under the new policy, all the costs for residential distribution services will be collected through a fixed monthly charge.

CELA Recommends Significant Changes to the Long-Term Energy Plan In Light of the Climate Change Action Plan

The Canadian Environmental Law Association (CELA), a member of LIEN's steering committee, and Greenpeace Canada recommend the Province make significant changes to the scope, focus, flexibility, and values of the next Long-Term Energy Plan (LTEP) if it hopes to successfully implement the Climate Change Action Plan.

$900 Million from Ontario's Cap and Trade Program to Help with Energy Retrofits and Energy Efficiency

$900 Million from Cap and Trade Program to Help Social Housing with Energy Retrofits and Residential Multi-tenant Buildings with Energy Efficiency Improvements

While Ontario will not begin auctioning greenhouse gas allowances under the new Cap and Trade program until 2017, the Province has…

Conference Materials for 2016 LIEN annual conference - Toronto

"Meeting the challenges of energy affordability"

Date: Wednesday, March 23, 2016
Time: 9:00 AM - 3:30 PM
Location: 63 Gould Street, Toronto, Oakham House, Ryerson University, Thomas Lounge


Conference kit

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Low-Income Energy Network (LIEN)
c/o Advocacy Centre for Tenants Ontario (ACTO)
425 Adelaide Street W
Toronto, Ontario, M5V 3C1
Phone: 416-597-5855 ext. 5167
Toll-free: 1-866-245-4182 ext. 5167
Fax: 416-597-5821