Energy Assistance

Energy Efficiency Programs

Free energy efficiency/conservation programs for low-income consumers

saveONenergy Home Assistance Program

The OPA has developed new province-wide conservation initiatives, offered through local electric utilities, for low-income consumers. The saveONenergy HOME ASSISTANCE PROGRAM (hap) helps qualified Ontario homeowners, tenants and social and/or assisted housing providers improve the energy efficiency of their homes. The program includes a detailed in-home energy assessment, professional installation of energy-efficiency upgrades and energy-saving measures, and helpful advice on steps eligible participants can take to save even more energy. Until the program is more readily available across the province, the OPA will handle all calls centrally to attend to all customer inquiries through their Call Centre: 877-797-7534. Alternatively, you can call your local utility company for more information on HAP.

Enbridge Gas Distribution: Low-Income Enbridge Home Winterproofing Program

The Enbridge Home Winterproofing program provides income-eligible participants with a free home energy assessment and weatherization upgrades at no cost, to lower energy bills, improve the energy efficiency and to make the home more comfortable. The program is offered to qualifying low-income private single family households and to all social housing providers and residents in the Enbridge Gas franchise area. The program is delivered by GreenSaver in the City of Toronto, Peel, York, Simcoe and Niagara Regions; by EnviroCentre in the Ottawa Region; Windfall Centre in Durham Region and Peterborough. At the time of home energy assessment, homes will also be qualified for the supply and installation of programmable thermostats and showerheads, kitchen and bathroom aerators. As well, the customer may be eligible for a carbon monoxide detector.

For more information, learn more about the eligibility criteria and to obtain an application form, visit or contact the Delivery Agent in your area:
GTA, York, Peel, Niagara and Simcoe Region – GreenSaver website at or call 416-203-3106 (1-888-855-3106 toll-free)
Ottawa Region – EnviroCentre at or call 1-877-580-2582
Durham and Peterborough Region- Windfall Centre at or call 1-866-280-4431

Enbridge Gas Distribution:  Low-Income Multi-residential Energy Efficiency Retrofit Program

The Low Income Multi-Residential Energy Efficiency Retrofit Program is available to social and assisted housing providers throughout Enbridge's franchise area, and private building owners that provide housing to low income households in income qualified neighborhoods in the City of Toronto*. The program aims to increase the energy efficiency of the buildings, reduce energy and operating costs, while at the same time improve the building residents’ health and comfort. Attractive financial incentives are offered on natural gas space, ventilation and water heating equipment, and other capital improvement projects that reduce the use of natural gas. In-suite measures such as low-flow showerheads and heat reflector panels are provided and professionally installed free of charge to the housing providers. Energy audit subsidies are also available. For more information, please call Cam Black, Energy Solutions Consultant for Affordable Housing at 416-758-4748 or email
*At this time, the program is accessible only to eligible privately owned income qualified buildings located in the City of Toronto.  Expansion plans to other regions in the Enbridge service area are underway, and will be informed in consultation with municipal social planning offices.
The target market for this offer is social and assisted housing providers who own and operate Part 3 buildings and private multi-residential building owners that provide housing to low income households. In addition, shelters and supportive housing will be targeted.

Union Gas: Home Weatherization Program

The Home Weatherization Program offers income-eligible Union Gas customers with free energy-saving upgrades for their home.  The program provides a home energy assessment to determine potential for installation of attic insulation, basement insulation, wall insulation and draft proofing.  Participating customers may also be eligible for the free installation of up to two shower heads, kitchen and basin aerators, pipe wrap, and a programmable thermostat. Tenants or homeowners must live in a residential dwelling (three storeys or less with a natural gas furnace) and must meet the income eligibility criteria to qualify for the program. Find out if you are eligible for the free energy saving program at

Discretionary benefit to cover energy conservation measures
This is a $50 one-time benefit to pay for heating payments and payments for pre-approved, low-cost energy conservation measures, such as caulking, sealing or weather stripping around doors and windows, insulating hot water pipes and hot water tanks, and installing flow restrictors in showerhead pipes. It is available to OW and ODSP recipients, who can contact their caseworkers for more information.


 Note:  This summary is not an exhaustive list.  It represents LIEN’s best efforts to identify available programs to assist low-income consumers and will be updated regularly.

Low-Income Energy Network (LIEN)
c/o Advocacy Centre for Tenants Ontario (ACTO)
1500 - 55 University Avenue
Toronto, Ontario, M5J 2H7
Phone: 416-597-5855 ext. 5167
Toll-free: 1-866-245-4182 ext. 5167
Fax: 416-597-5821