The Low-Income Energy Network aims to ensure universal access to adequate, affordable energy as a basic necessity, while minimizing the impacts on health and on the local and global environment of meeting the essential energy and conservation needs of all Ontarians. We promote programs and policies which tackle the problems of energy poverty and homelessness, reduce Ontario’s contribution to smog and climate change, and promote a healthy economy through the more efficient use of energy, a transition to renewable sources of energy, education, and consumer protection.
This site is designed primarily to share information with the Network about LIEN’s activities, and activities of its members on issues related to addressing the energy needs of Ontario’s low-income households and energy issues. We welcome your feedback and, if you’re not a member, we invite you to join the network.
On January 1, 2017, new rules come into effect regarding energy (electricity and/or natural gas) contracts and how energy retailers deal with residential and small business consumers. The rules include banning contracting with consumers at home.
Many of these new rules were recommended by the OEB when it reviewed how well the Energy Consumer Protection Act, 2010 has worked since 2011 to protect the interests of residential and small business consumers in their dealings with energy retailers.
December 7, 2016
Disconnected customers to get winter relief from Hydro One
The Low-Income Energy Network (LIEN) welcomes Hydro One’s…